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Ballarat Priority Primary Care Centre

Address:  Ground Floor at 4 Windermere Street, Ballarat.


Phone: 4320 0820


Opening Hours: 10am to 10pm every day of the year (including weekends and public holidays).


Fees: This service is free, and available for everyone, with or without a Medicare card.

Urgent care, when it’s not an emergency.

Avoid waiting in an emergency department. Our service is free for everyone, with or without a Medicare card.

The Ballarat PPCC provides medical care when it’s urgent but not an emergency. The centre is staffed by a team of GPs and nurses to provide immediate medical care for non life-threatening injuries or illnesses.

Medical staff will assess you when you arrive and we will ensure you receive immediate care. If you need specialist attention we will help you get to a nearby emergency department.

The PPCC is not a substitute for your usual general practice clinic. If you require a normal GP consultation, including for repeat prescriptions, you will need to contact your regular GP.

Care is available for everyone, with or without a Medicare card. Your treatment is free. Translators are also available.

Click each tab below to check which conditions we are able to treat at the PPCC, or which conditions require emergency care or the care of your GP.

We provide urgent care for injuries and illnesses including:

  • mild to moderate infections
  • fever
  • pain when urinating
  • suspected fractures and sprains
  • severe back and muscle pain
  • minor cuts, burns, and insect or animal bites
  • heartburn, vomiting, nausea
  • headaches and migraines
  • constipation, diarrhoea, abdominal pain
  • allergies and rashes
  • mild to moderate asthma attacks, coughs and other respiratory symptoms.*

*If you have tested positive to COVID-19, please see available resources, advice and education at Coronavirus (COVID-19) Victoria – Better Health Channel.

Call Triple Zero (000) or visit your nearest emergency department if you or someone you know is experiencing an immediate life-threatening emergency such as:

difficulty breathing

  • severe bleeding
  • unconsciousness
  • lips and face turning blue
  • becoming agitated, confused or very drowsy
  • chest pain or chest tightness
  • sudden numbness or paralysis of the face, arm or leg
  • large burns
  • serious accidents or trauma
  • extreme pain

Visit your regular GP for:

  • Conditions that can wait several hours or days for medical attention
  • Chronic or long standing conditions
  • Routine health assessments
  • Care plans
  • Repeat prescriptions


We do not prescribe Schedule 8 medications (or benzodiazepines). The PPCC GP can prescribe medication necessary to manage your urgent medical issue, but please continue to see your regular GP for routine prescriptions or chronic medications.


If you would like to provide feedback on the PPCC please go to our contact us page.